We try to make it right all the time with all our customers.
Therefore, our return policy is 2 weeks (14 days) after receipt of your order.
Please note that all orders originally listed as non-refundable will not be accepted after receipt. We advise you to make sure that you read all the additional information before placing any order on our website.
Please note that all our personalised/custom services are non-refundable except when the mistake is caused by us.
If the mistake made in an order is caused by the customer, we will not be held liable.
No matter whatever the case may be, please let us know immediately and we will try our best to fix it.